Articles

 Does it matter which Carrier I'm with?

Not at all, we are carrier neutral.

 How do you accept payments?

We can accept payments by direct credit or credit card. Direct Credit – Online Banking, Bank...

 How long does the setup process take?

Colocation orders take from 6-48 hours to provision depending on your build requirements.

 What are your DNS name server settings?

The following nameservers can be used for outbound DNS resolution by hosts on our network: IPv4:...

 What kind of network uptime should I expect?

HD offers a 99.999% up-time guarantee. For more information, please check our Service Level...

 When can I access my server(s)?

With a support ticket request for visiting: 9am to 5pm Monday to Friday, is free of charge. If it...