Articles

 Do I have to tell my current ISP I'm moving?

Please make sure you have spoken with us first and organised the transfer before notifying your...

 Do I need to be home for the installation?

ADSL & VDSL : 99% of the time the work is completed outside of the property by a technician,...

 Do you offer wiring and maintenance insurance?

No, we do not offer wiring and maintenance insurance as we find it has a very limited scope only...

 How can I check my broadband speed?

To check the speed you’re getting from your broadband service you can use this speed test tool here.

 How quickly can I get Fibre?

The average time frame for a new fibre install is between 1 to 8 weeks . However if you already...

 How quickly can I get my ADSL/VDSL?

The transfer of active, working services is usually done within one business day. Reconnecting a...

 Will I need my own modem?

If you do not have a modem or it is older than 18 months then we can sell you one at a great...

 Will there be any downtime transferring my internet?

If you are transferring active and working services, there will be next-to-no downtime. By the...