HD Covid-19 Datacentre Access - Level 2 (In Progress)
  • Priority - Low
  • Affecting Other - National Emergency
  • LEVEL 2


    14-05-2020 - As we move from our current Covid-19 Level 3 Lockdown to Level 2 as of 11:59pm on Wednesday 13th May these are the updated changes to our policy:

    • Physical works and access into the Datacentre is open again.
    • All staff will be back onsite.
    • Practice social distancing.
    • Please continue to use good hygiene practices.

    LEVEL 3


    25-04-2020 - As we move from our current Covid-19 Level 4 Lockdown to Level 3 as of 11:59pm on the 27th of April, these are the updated changes to our policy:

    • Physical works and access into the Datacentre can be arranged with prior approval, please contact our office if you are wanting access.
    • 5 staff onsite at any given time with the rest of our team working remotely.
    • Practice social distancing of minimum of 2 meters
    • Limit touching of any shared surface

     

    LEVEL 4


    With the New Zealand Government’s move to Level 4 restrictions in order to combat Covid-19, we wanted to let you know that HD is classified as an Essential Service by the Ministry of Business, Innovation and Employment so we will continue to work limited staff during the Covid-19 alert level 4. We do have some changes effective now to our datacenter access in order to comply with the restrictions:

     

    • 3 staff onsite at any given time with the rest of our team working remotely.
    • No physical access to the Datacentre for our customers unless it has been permitted and arranged with prior approval.
    • Call us to arrange assistance with your equipment.
    • HDDs, Servers, Memory, etc can be delivered to 11B Piermark Drive, Rosedale, Albany and our staff can install equipment for you.

    Network Operations Number: 09 280 4135


     

    We are committed to safeguarding the health, safety and wellbeing of our customers, employees and communities during these unprecedented times, and encourage you to follow the government's advice and stay home so we can get through this safely, and together. 

     

    Thanks,
    HD Management

  • Date - 26/03/2020 08:36
  • Last Updated - 24/05/2020 07:49