If it came from another ISP, then probably not.
We’ve found that over 90% of the routers other ISPs provide (even ones that are supposed to be “VoIP friendly”) are terrible and the cause of a whole host of issues.
If you’ve got an ISP-provided Netcomm NB-series router, you’re probably in luck. Otherwise, give us a quick call and we’ll point you in the right direction.
We recommend the Draytek series of routers for home, small office and larger businesses.